Cancellation Policy

Last updated: February 11, 2026

1. Cancellation Requests Before Shipment

You may request to cancel an order before it ships. Cancellation is not guaranteed and depends on the order’s processing status. Orders can move into fulfillment quickly, especially around the daily cutoff time of 6:00 PM PST (Pacific Standard Time).

2. How to Request a Cancellation

Email info@chicfurni.shop with your order number as soon as possible. If your order has not shipped, we will confirm whether cancellation can be completed.

3. After Shipment: No Cancellations

Once an order ships, it cannot be canceled. If you no longer want the item, please wait for delivery and then request a return within 30 days of delivery, subject to our Returns & Refund Policy.

4. Address Changes

If you need to update the shipping address, contact us immediately. Address changes are treated similarly to cancellation requests and are not guaranteed once an order enters processing or shipment.

5. Key Shipping and Return Timing (For Reference)

Processing time is 1–3 business days. Transit time after shipment is typically 3–5 business days. Return requests must be made within 30 days of delivery.