Merchant Information
Store name: Chicfurni
Address: 115 Painter St, Pasadena, CA 91103, United States
Phone: +1 201-294-7174
Email: info@chicfurni.shop
Service hours: Monday - Friday: 9:00 AM - 6:00 PM PST (Pacific Standard Time)
1. How to Reach Us
You can contact our customer support team by phone or email during our service hours. For written requests, email is often the best way to include order details and photos when needed.
2. What to Include for Faster Help
Please include your order number and the email address used at checkout. If your item arrived damaged, defective, or incorrect, contact us within 48 hours of delivery and attach clear photos of the item, packaging, and shipping label.
3. Order Questions
For questions about shipping coverage, fees, and estimated timelines, see our Shipping Policy. For returns and refunds, see our Returns & Refund Policy.
We typically respond to inquiries within 24 business hours.